A little help along the way.

The game does not open or keeps loading

Check your connection and reload the page. The first visit downloads the game files and may take longer on a slow connection. Use an up-to-date browser with JavaScript, WebAssembly and graphics acceleration available.

If the problem continues, try closing memory-heavy tabs and reopening the game. Before clearing browser data, remember that progress is stored locally and may be lost.

The screen or touch controls look wrong

Hold your phone vertically. Close open panels before dragging the map. Pinch with two fingers or use the zoom buttons to move the camera closer or farther away.

Loading times and smoothness depend on device memory and graphics performance. Include your device and browser when reporting a problem.

I cannot find my progress

Open the same website address in the same browser on the same device you used before. This web version has no player login or cross-device sync.

Cleared browser data, private sessions and the reset option in settings may delete the save. There is no account-linked backup we can restore in this version.

I want to change the sound

Open Ajustes (Settings) to control master volume, music and effects. Also check whether your tab, browser or device is muted. Some browsers allow audio only after the first click or tap.

How to send a helpful report

Describe what you were doing, what you expected and what happened. If possible, include the date, website address, browser, operating system and device model.

Screenshots help, but remove personal information before sending them. We do not need passwords, identity documents or payment details. We do not promise a fixed response time.